Dee Ann Turner

Engaging Organizational Culture Architect who helps leaders find and keep extraordinary talent and helps talent be extraordinary. Best-selling author, international speaker, CEO and former Vice President of Talent at Chick-fil-A, Inc.

Dee Ann is a 33-year veteran of Chick-fil-A, Inc. Prior to retirement in 2018, she was Vice President, Talent and Vice President, Sustainability for Chick-fil-A, Inc. Selected as the company’s first female officer in 2001, she was instrumental in building and growing Chick-fil-A’s well-known culture and talent systems. During her long career, she worked closely with Chick-fil-A’s founder, S. Truett Cathy, and other key leaders as an architect of their organizational culture. Turner was responsible for thousands of selections of Chick-fil-A Franchisees and corporate staff members. Additionally, she led Talent Management, Staff Learning and Development, Diversity and Inclusion, Culture and Engagement. Most recently, Dee Ann launched and led the Sustainability function focusing on Chick-fil-A’s strategy to implement sustainable practices at the then $10.5 billion company.Today, she leads her own organization, Dee Ann Turner & Associates, LLC, writing books, speaking to over 50 audiences per year and consulting and coaching leaders globally. She is the author of the best seller, It’s My Pleasure: The Impact of Extraordinary Talent and a Compelling Culture. Her latest book is Bet on Talent: How to Create a Remarkable Culture and Win the Hearts of Customers was released in September 2019 and her new book, Crush Your Career: Ace the Interview, Land the Job and Launch Your Career will release in March 2021.


"Dee Ann was our keynote speaker at our virtual culture summit and did an amazing job. Her ability to connect with people through story telling helped make our virtual summit one for the ages. I would highly recommend Dee Ann!" - Thomas Bates, Chief Revenue Officer, Correct Craft

"Dee Ann is such a wealth of HR and Organizational wisdom. We had the opportunity to listen to her deliver lessons on culture and talent at our annual Firm meeting and she really nailed it with her stories and Chick-fil-A leadership experiences. We could of listened to her share for an entire day. Thank you Dee Ann!" - Brandon Claridge, COO, Mike Hostilo Law Firm

"What a wonderful treat to have Dee Ann share of her years of experience in leadership and talent acquisition with my Clemson Marketing students. Dee Ann has a unique ability to genuinely connect with her audience and to craft her comments and words of wisdom to perfectly fit the needs of that audience. My students came away not only with an understanding of how to differentiate themselves in a competitive market that utilizes technology and virtual interviews, but, more importantly, how to remain hopeful and optimistic about the road ahead. Dee Ann is one-of-a-kind and we all found value in the time spent with her. Uplifting, optimistic and full of helpful anecdotes to illustrate her points -- I'd take advantage of any future opportunity to hear her speak again!" - Michele Cauley, Department of Marketing, Clemson University


How to Create a Remarkable Culture and Win the Hearts of Customers

Ace the Interview, Land the Job, And Launch Your Future

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